Privacy Policy for Roch Interior Design
Roch Interior Design is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
• Personal Information: We collect personal information when you fill out forms on our website, such as your name, email address, phone number, and any other details required for communication or service delivery.
• Usage Data: We collect non-personal data automatically as you interact with our website, including browser type, IP address, time of access, and pages visited.
2. How We Use Your Information
• Service Provision: We use your personal information to provide the services you request, such as processing your design inquiries, providing customer support, and managing your projects.
• Communication: We may use your contact details to send you important updates, promotional offers, or newsletters. You can opt out of marketing communications at any time.
• Website Improvement: We use usage data to analyse website performance, improve user experience, and track website traffic.
3. Sharing Your Information
• Third-Party Service Providers: We may share your information with third-party service providers who assist in delivering our services (e.g., payment processors, email service providers). These providers are only allowed to use your information as necessary to perform their services.
• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
4. Data Security
• We take reasonable precautions to protect your personal information from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
• Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files that are stored on your device to track website usage, and preferences, and provide personalised content. You can manage cookie settings through your browser settings, but disabling cookies may affect your website experience.
6. Your Data Protection Rights
• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request corrections or updates to any inaccurate or incomplete personal data.
• Deletion: You have the right to request the deletion of your data, subject to certain exceptions (e.g. if we need to retain the data for legal or contractual reasons).
• Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
7. Retention of Data
• We will retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Children’s Privacy
• Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have inadvertently collected information from a child under 16, we will take steps to delete that information.
9. Changes to This Privacy Policy
• We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Information
• If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at [info@rochinteriordesign.co.uk].